SPHERE
Sphere · A trading name of ECOMSTRADING LTD

You bring the offer. We run the rest.

From the first ad impression to cash taken at the customer’s door — traffic, listings, a multilingual sales desk, dealer sourcing, fulfilment, cross-border logistics and our own consignment tracking. One operation across three continents.

Traffic to doorstep 15+ languages, in-house 20+ countries
Sourcing region Markets served
3Continents
20+Countries served
90+Manufacturing partners
15+Call centre languages
11k+Daily order clicks
End to end

Everything between the idea and the money

Most partners arrive with one thing: an offer they believe will sell. Every link below belongs to us — and each one is a company that would otherwise have to be found, contracted and managed separately.

Your side of the table

An offer you believe in. That is the whole list.

01of 08 · our side
Why Sphere Four things most trading companies rent. We run all four ourselves.

Built on infrastructure most traders don’t have

Years of fulfillment operations gave us direct relationships and in-house teams that most trading companies outsource — that is what we bring to every partner today.

Direct manufacturer contacts

Established sourcing relationships across Chinese manufacturing hubs — no middleman markup between the factory and the listing.

Global courier partnerships

Delivery networks across 20+ countries, chosen and monitored for the transit times cross-border marketplace buyers expect.

In-house call centre

Multilingual support in 15+ languages, staffed directly across time zones — order status, returns and disputes handled in one place.

Internal sales & marketing

Listings, traffic and conversion driven by our own teams — the commercial side is not subcontracted either.

The operations

Four operations, one trading desk

Sphere trades on marketplaces and through dropshipping channels. Underneath every order sit four operational pillars carried over from years of fulfillment work.

01
  • 01Dealer Services
  • 02Fulfillment
  • 03Logistics
  • 04Call Centre
01 / Dealer Services

Sourcing at dealer level

We work directly with manufacturers to secure dealer-level pricing and product access, then pass that sourcing advantage on to our trading partners — no layers of middlemen between the factory and the marketplace listing.

  • SourcingDirect manufacturer relationships across established production hubs.
  • PricingDealer-tier pricing and priority access to new product runs.
  • QualityProduct vetting before goods enter the supply chain.
02 / Fulfillment

Warehouse to doorstep

Once an order is placed, our fulfillment network takes it from warehouse to doorstep — pick, pack and dispatch handled through infrastructure built for cross-border marketplace and dropshipping volumes.

  • StorageWarehousing across our multi-continent network.
  • HandlingPick, pack and dispatch tuned for marketplace order volumes.
  • StockInventory visibility, so stock levels stay accurate across channels.
03 / Logistics

Across borders, tracked

Getting a parcel across borders reliably is its own discipline. Our courier partnerships span 20+ countries, chosen and monitored for the delivery times and tracking accuracy that marketplace buyers expect.

  • NetworkCourier partnerships across 20+ countries on three continents.
  • CustomsCross-border customs handling and shipment documentation.
  • TrackingEnd-to-end visibility, from dispatch through to delivery.
04 / Call Centre

Our own people, 15+ languages

Customer questions do not wait for business hours in one time zone. Our in-house call centre — not outsourced — supports buyers in 15+ languages, covering order status, returns and general enquiries.

  • StaffingIn-house support team, staffed directly across time zones.
  • Languages15+ languages covering our core marketplace regions.
  • ScopeOrder status, returns and dispute handling in one place.
International by construction

Where our network already runs

Courier partnerships and fulfillment routes currently cover these markets, and the sales desk answers in the local language while the local market is awake. If your destination is not on the board, ask — coverage is expanding.

London--:--Registered office
Berlin--:--EU markets
Dubai--:--Gulf markets
New York--:--North America
Shenzhen--:--Sourcing
Sydney--:--Australia
Markets served3 continents · 20+ countries
GBUnited Kingdom
DEGermany
FRFrance
ESSpain
ITItaly
PLPoland
NLNetherlands
USUnited States
CACanada
AEUnited Arab Emirates
SASaudi Arabia
AUAustralia
Coverage expanding Ask for routes not listed
The platform Logistics you can watch, not logistics you have to phone about.

We don’t just move the parcel. We can tell you where it is.

Every consignment we handle is traced through our own software, so the answer to “where is order 4417?” is a screen, not an email chain across three time zones.

Trace

One reference, the whole journey

Factory handover, export clearance, flight, import, courier, doorstep — on a single timeline per consignment.

Visibility

Stock that matches reality

What is on the shelf, what is committed and what is in the air, kept level across the channels you sell on.

Exceptions

The ones that need a human

Refusals, customs holds and failed attempts surface to the call centre the day they happen, not at month end.

Give clients the infrastructure to expand internationally — without building it themselves first. Our mission · since 2013

Our operations began in 2013 as a fulfillment business moving goods from Chinese manufacturers to customers worldwide. The warehouses, the courier contracts and the call centre floor came out of that decade. Sphere is what that infrastructure trades on today.

Working with us

What happens after you write

No forms to chase and no sales sequence. Three steps between your first email and your first dispatch.

Step one

The outline

You send product categories, destination countries and rough monthly volumes. That is enough for us to see whether the fit is there.

Step two

The route plan

We come back with which of the four operations apply to your case, the routes we already run to your markets, and what we would need from your side.

Step three

Onboarding

Sourcing, stock and courier handling are set up against your channels, and your buyers reach our call centre in their own language.

Questions Anything not covered here, write to us and we’ll answer directly.
Q1Which marketplaces do you trade on?

ECOMSTRADING LTD, which trades as Sphere, is registered for marketplace sales agency and internet retail activity (Companies House SIC 46190 and 47910). Get in touch with your specific marketplace and we will confirm fit.

Q2How fast is fulfillment once an order is placed?

Dispatch times depend on the warehouse and the destination country. The network is built for marketplace-speed volumes rather than one-off shipments — ask us for lead times on your specific routes.

Q3Do you handle returns and disputes?

Yes. Our in-house call centre handles order status, returns and dispute resolution directly, rather than routing them through a third party.

Q4Which countries can you ship to?

Our courier partnerships currently cover 20+ countries across three continents. If your destination is not listed, ask — coverage is expanding.

Q5How do I start working with Sphere?

Send a short outline of your business and monthly volumes. We reply with which of the four operations fit, and the next steps.

Ready to scale your trading operation?

Send the offer and the markets. We come back with the routes we already run, who on our side owns each link, and what it costs.

Get a route plan