We are not only moving the box. Every consignment we handle is traced through our own system, so a question about one order is a lookup, not a chain of emails across three time zones.
The panel below is a working demonstration built into this page. It generates a sample journey so you can see how the trace reads — it does not query a carrier, and no real consignment data is shown here.
Sample references behave consistently — the same input always returns the same journey. Real traces run inside the partner account, against live carrier events.
Enter any reference above, or press trace to load the example consignment.
Factory handover, export clearance, flight, import, courier handover, delivery attempt and doorstep payment — one timeline, one reference, no switching between carrier portals.
On the shelf, committed to open orders, and in transit — held level across every channel you sell on, so a listing does not keep selling what has already gone.
Customs holds, refused deliveries and failed attempts are raised to the call centre on the day they happen, with the buyer’s language already on the record.
A cross-border order passes through a sourcing team, a warehouse, a customs broker, a courier and a call centre. In most operations each of those keeps its own record, and reconciling them is somebody’s afternoon.
Because all five sit inside this company, they write to the same record. When a buyer in Warsaw calls about an order that cleared customs in London this morning, the agent answering in Polish is reading the same trace the warehouse wrote.
That is what the software is for. It is not a product we license out — it is the reason our answers arrive the same day.
Send the markets you sell into and we will show you what the trace looks like on the lanes we already run.